Getronics
Getronics, a leading provider of Information & Communication Technology (ICT) solutions and services, already had a call management solution in place, provided by another supplier. However, they wanted someone responsive and flexible, with greater functionality provided via a network based solution. Totem was able to offer a one-stop shop to meet all their needs.
Solution:
- 0870 Number
- Porting
- Zone Plan
- Disaster Recovery
- 'Vision', online call management information
- Call Record (trial)
"Totem are extremely flexible with regards to getting changes made quickly, which is critical to business. The 0870 numbers we use offer additional revenue to Getronics, which can be reinvested to build the business and improve the bottom line. I am impressed with Totem's reliability and speed at resolving any problems - they have been a pleasure to work with."
Ken Price, Telecoms Manager, Getronics
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