Missing Pets Bureau

The Missing Pets Bureau operates a national Missing Pets Register and works closely with 12,000 pet care organisations. Their 24 hour care hotline responds to 7,000 calls per month. They wanted a supplier who would help them enhance their overall service to Petback Protect customers.

• 0800 Number
• 0870 Number
• Intro
• Out of Hours
• Call Queue

"Totem provide us with a service that has proven its resilience in dealing with very large call volumes. As the organisation has grow from four people 18 months ago to our current workforce of 40 staff, Totem has responded to our demands and delivered a seamless service."

Rupert Honywood, Founder, Missing Pets Bureau

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