Call Routing

Your issue:
You need all your calls answered quickly, efficiently and effectively no matter what the volume of inbound calls.

Our solution:
Our call routing solutions allow us to help you treat every one of your customers as an individual, not just as the next caller.

Our four core call routing solutions can reduce the risk of call flooding to your business through effective call management:

• Divert Plan: diverts calls when the target number is engaged
• Ratio Plan: ratio distribution of calls to multiple target numbers
• Time/Day/Date Plans: automatic call routing during selected periods
• Zone Plan: routes the call to the callers nearest destination

View the PDF for more details

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