Call Planner
Your issue:
I want to be able to instantly re-target my phone number without the need to contact Totem first.
Our solution:
Call Planner is the first step in taking control of inbound calls. This flexible package allows instant changes via the web to call routing.
You can:
- Set answer options using time or day options.
- Provide voicemail during overflow or out of hours.
- Receive messages at a designated email address.
- Set a divert plan with up to 3 targets.
- Add Call Record or Mid-Call Transfer functionality as additional options.
View the PDF for more details
For more information on the additional options, please click below:
Call Record
Mid-Call Transfer
Vision